Macia Smith-Hamirani joined Fickling Management Services in December 2011. Macia has 30 years' experience in the Multifamily, Condominium & Commercial Real Estate industry. Prior to joining Fickling Management Services, Macia was the Director of Operations for one of the top 50 leading Property Management companies in Atlanta, Georgia. She brings with her extensive knowledge in business operations with an emphasis on policy and procedure compliance programs, audit processes, and training development and execution. In addition to being a certified GEAC/AMSI trainer, Macia has an Associate degree in Business Administration and has held an active Community Association Management (CAM) license since April 2011. Macia is responsible for technology implementation, audit and compliance initiatives, and the strategic vision and guidance of employee development and training.