Maintenance Requests | FAQs
Commercial tenants in Fickling-managed properties can use the information and resources below to obtain maintenance, answer common questions, and find forms and applications.
Commercial Property Maintenance Requests
For After-Hours Emergencies,
Call 478-743-0000
Leave a phone number where you can be reached, the property address, and the details of the emergency - a member of our on-call team will be in touch.
If the emergency is an immediate threat to life, limb, or property, call 911 first, then contact Fickling Commercial Maintenance.
Non-Emergency Requests
All maintenance requests for Fickling-managed commercial property must be submitted via the form below. Do not report requests directly to maintenance or custodial staff. While we love that our field teams are eager to help our tenants, they cannot be held responsible for managing verbal maintenance requests.
Requests made via the form will be processed during regular business hours on a first-come, first-served basis. Routine maintenance requests will typically receive a response within 3-5 business days.
Note: Tenants may be charged for maintenance work performed within the tenant's space. Exceptions may include roof leaks, heating/cooling issues, plumbing, and electrical problems. You will be charged for maintenance:
If the damage was caused by tenant neglect, including damage caused by their guests/customers
If the repair is the tenant's responsibility per the lease agreement
If the tenant refuses to let the maintenance team onto the premises
You must review your lease agreement and understand what repairs are your responsibility and which are the owner's responsibility.
By submitting a work order, you agree to the terms and conditions and all provisions of your lease agreement.